EU Online Dispute Resolution

For Customers in the European Union

Job Town Dryer Vent Cleaning is committed to providing excellent service to all our customers. If you are a customer in the European Union (EU) and have a complaint or dispute that we have been unable to resolve directly, you may use the EU’s Online Dispute Resolution (ODR) platform.

The ODR platform is an interactive website provided by the European Commission that allows consumers to submit their disputes online. It is designed to help facilitate independent, impartial, transparent, effective, fast, and fair out-of-court resolution of disputes concerning online sales or service contracts.

How to Access the ODR Platform

You can access the ODR platform by clicking on the following link:

Our Contact Information

For any initial inquiries or to attempt to resolve a dispute directly with us, please contact us using the following information:

Important Notes:

  • This ODR platform is only for disputes related to online transactions.
  • Using the ODR platform does not prevent you from pursuing other legal options.

Disclaimer: We provide this information in accordance with EU Regulation (EU) No 524/2013 on online dispute resolution for consumer disputes.

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